Effective Date: 24-12-24
At Al Ghauri, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, including our website and mobile application. By using Al Ghauri, you consent to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide to Us:
•Account Registration: Name, email address, phone number, and other details you provide during registration.
•Transactions: Billing and shipping addresses, payment details, and transaction history.
•Communication: Messages, feedback, and other interactions with our customer support team.
1.2 Information We Collect Automatically:
•Device Information: IP address, browser type, operating system, and device identifiers.
•Usage Data: Pages viewed, time spent on the platform, and interaction data.
•Cookies: Information stored via cookies and similar technologies for analytics and customization.
1.3 Information from Third Parties:
•We may receive information from third-party service providers, such as payment processors or marketing platforms, to enhance your experience.
2. How We Use Your Information
We use your information for the following purposes:
•To Provide Services: Facilitate transactions, manage accounts, and deliver products or services.
•To Improve Our Platform: Analyze usage patterns, troubleshoot issues, and develop new features.
•To Communicate: Send updates, promotional offers, or respond to inquiries.
•For Security: Detect and prevent fraud, unauthorized access, and other harmful activities.
•To Comply with Legal Obligations: Ensure compliance with applicable laws and regulations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
•With Vendors: Share relevant information (e.g., shipping details) for order fulfillment.
•With Service Providers: Engage third parties to perform services like payment processing, delivery, or analytics.
•Legal Requirements: Disclose information as required by law or in response to valid legal requests.
•Business Transfers: Share information in connection with mergers, acquisitions, or asset sales.
4. Your Rights
You have the following rights regarding your personal information:
•Access: Request access to the data we hold about you.
•Correction: Request corrections to inaccurate or incomplete data.
•Deletion: Request deletion of your personal data, subject to legal obligations.
•Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights, contact us at alghauri.com@gmail.com.
5. Data Security
We use industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.
6. Retention of Data
We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notifications. Your continued use of the platform constitutes acceptance of the updated policy.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: alghauri.com@gmail.com
Phone: +923465215012
+971525805012
By using Al Ghauri, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.